Last updated: 18 December 2025

This Privacy Policy explains how KJGlow collects and uses personal information when you visit or buy from our website. In this policy, we means KJGlow.

1) Contact

If you have any questions about privacy or want to make a request, email us at info@kjglow.com.

2) What information we collect

• Order details: your name, delivery address, billing address, email, phone number, and items
purchased.
• Messages: emails or messages you send to us (for support, returns, or questions).
• Website usage: basic technical/usage data (like IP address, device/browser info, and how you use
our website).
• Payments: payments are handled by our payment providers; we do not store full card details.

3) How we use your information

• To process and deliver your orders, and send order updates.
• To provide customer service (questions, returns, refunds).
• To prevent fraud and keep our website safe.
• To improve our website and shopping experience.
• To send marketing emails only if you have opted in (you can unsubscribe anytime).

4) Who we share your information with

We share information only when needed to run our store, for example with:
• Our website/store platform (to host the store and manage orders).
• Payment providers (to process payments).
• Delivery/courier services (to deliver your parcel).
• Service providers that help us run the business (e.g., email/IT/analytics where enabled).

5) Cookies

We use cookies to make the website work (for example cart and checkout) and, where enabled, to
understand site performance. You can control cookies in your browser settings.

6) How long we keep your information

We keep personal information only as long as needed for orders, customer service, and
business/legal record-keeping. If you ask us to delete data, we will do so unless we must keep it for
legal reasons.

7) Your rights

You may have rights to:
• Request access to your personal information.
• Ask us to correct inaccurate information.
• Request deletion in certain situations.
• Object to certain processing in certain situations.
• Withdraw consent for marketing at any time.
To make a request, email info@kjglow.com.

8) Security

We take reasonable steps to protect your information and use trusted platforms/providers. However,
no method of online transmission is 100% secure.

9) Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on
our website